1. Question One

a) Explain the role of Human Resource Management Information Systems (HRMIS) in modern organizations. (10marks)

2. Question One

b)        Explain the challenges faced by modern organizations in handling human resource records.                                                            (10marks)

3. Question Two

a) Explain the role of computers in management of organizational records.                   (10marks)                                    

4. Question Two

b) Evaluate the factors that may hinder effective adoption of ICT – Information Communication Technology in organizations. (10marks)

5. Question Three

a) Describe the advantages of computerized records. (10marks)

6. Question Three

b)        Evaluate FIVE benefits of having clear policies to guide management of records in the organization. (10marks)

1. Question One

a) Explain the strategic role of human resource management. (10marks)

2. Question One

b)        Explain the challenges faced by modern human resource managers.         (10marks)

3. Question Two

a) Explain FIVE methods used to evaluate the efficiency of the human resource function.                               (10marks) 

4. Question Two

b)        Evaluate the factors that may hinder effective implementation of human resource strategies in an organization.                                              (10marks)

5. Question Three

a) Describe the operative functions of human resource management. (10marks)

6. Question Three

b)        Evaluate FIVE benefits of having human resource policies. (10marks)

1. Question One

a) Certain circumstances may hinder successful implementation of employee relations strategies in organizations. Outline FIVE such circumstances. (10marks)

2. Question One

b)        Explain the benefits of using ADRM – Alternative Dispute Resolution Mechanisms in resolving Industrial disputes.   (10marks)

3. Question Two

a) Explain FIVE factors you would consider when developing a grievance handling procedure.                                               (10marks)

4. Question Two

b)        Evaluate the areas where involvement and participation of employees is necessary in organizations.                             (10marks)

5.  Question Three

a) Describe the objectives of the ILO- International Labor Organization. (10marks)

6.  Question Three

b) Evaluate FIVE benefits of having an employee relations policy. (10marks)

1. Question One

a) Certain circumstances may hinder successful implementation of performance management system. Identify such circumstances. (10marks)

2. Question One

b)        Explain the limitations of a job evaluation exercise. (10marks)

3. Question Two

a) Explain FIVE factors you would consider when developing a reward system.                                                                       (10marks)

4. Question Two

b)        Evaluate the factors that may hinder effective implementation of reward policies in an organization.                                                (10marks)

5. Question Three

a) Describe the shortcomings of the piece rate wage payment system. (10marks)

6. Question Three

b)        Evaluate FIVE benefits of having a reward policy. (10marks)

1. Question One

a) Outline FIVE functions of management as explained by Henri Fayol. (10marks)

2. Question One

b)        Evaluate FIVE characteristics of management.                       (10marks)

3. Question Two

a) Explain FOURTEEN principles of management as explained by Henri Fayol.                                                                           (10marks)

4. Question Two

b)        Evaluate the importance of feedback in the communication process.  (10marks)

5.  Question Three

a) Explain the SIX steps in the planning process. (10marks)

6.  Question Three

b)        Evaluate FIVE benefits of Strategic Management to an organization today.                                                                                                  (10marks)

1. Question One

a) Outline FIVE ways in which a manager may improve face-to-face communication with employees. (10marks)

2. Question One

b)        Evaluate FIVE circumstances when it would be most suitable to use oral communication. (10marks)

3. Question Two

a)        Explain FIVE factors you would consider when choosing a medium of communication.                           (10marks)

4. Question Two

b)        Evaluate the importance of feedback in the communication process.  (10marks)

5. Question Three

a) Describe the various elements in the process of communication. (10marks)

6. Question Three

b)        Evaluate FIVE benefits of written communication. (10marks)

1. Question One

a) Explain the indicators of effective human resource strategies in an organization. (10marks)

2. Question One

b)        You have been tasked with training human resource officers on change management. Explain to them the reasons why employees may resist introduction of new initiatives in an organization. (10marks)

3. Question Two

a) There are various factors internal to an organization that should be considered in the formulation of human resource strategies. Explain these factors. (10marks)

4. Question Two

b)        Evaluate FIVE components of employee resourcing strategy. (10marks)

5.  Question Three

a) Reward management is a strategic function in contemporary organizations. Analyze the characteristics of an effective reward management system. (10marks)

6.  Question Three

b)        “Culture eats strategy for breakfast”. Evaluate the role of culture in strategy formulation and implementation in modern organizations. (10marks)

1. Question One

1. a) The counselling profession is guided by ethical standards. Assess the need for establishing such standards. (10marks)

2. Question One

b)        Evaluate FIVE reasons why managers should address stress among employees. (10marks)

3. Question Two

a) Explain the various qualities of an effective counselling practitioner. (10marks)

4. Question Two

b)        Evaluate FIVE positive ways of living with HIV and AIDS. (10marks)

5. Question Three

a) Describe the roles of counseling at any given workplace or organization. (10marks)

6. Question Three

b)        Rose is a teacher in a rural secondary school. She has been battling alcoholism for a number of years and threatened with retirement in public interest. Discuss the social effects of Rose’ alcoholism. (10marks)

1. Question One

1. a) “Leaders are born and not made”. Explain this statement in light of the Trait’s Theory of Leadership. (10marks)

2. Question One

 b)        Progressive organizations need transformational leaders. Evaluate the characteristics of transformational leaders. (10marks)

3. Question Two

a) The success of a business organization is determined by its leadership. Explain the various qualities of effective leaders.                          (10marks)

4. Question Two

b)        Explain the key objectives of developing a code of professional ethics for organizational leaders. (10marks)

5. Question Three

a) Evaluate the factors that may contribute to unethical behavior amongst employees in an organization. (10marks)

6. Question Three

b)        Identify the FIVE styles a leader may employ in decision making. (10marks)

1. Question One
a) Outline FIVE factors that may influence an individual’s choice of career. (10marks)

2. Question One

b) Progressive organizations are keen to undertake training evaluation. Explain the justification for evaluating a training programme. (10marks)

3. Question Two

1. Explain the key objectives of a management development programme. (10marks)

4. Question Two

1. The success of a training programme is to a large extent determined by the competencies of the trainer. Identify the competencies of an effective trainer. (10marks)

5. Question Three

1. Identify the factors to consider when designing a training programme. (10marks)

6. Question Three

1. Examine the key elements in performance management. (10marks)